Ordering Terms and Conditions

Returning Prescription Glasses and Prescription Sunglasses

  • Any frame orders with custom made lenses or prescription lenses are custom made orders and cannot be refunded or exchanged.
  • You have the right to cancel your order at any time prior to dispatch. However, should work have been commenced prior to cancellation, you are liable for the cost of the work done, together with any expenses incurred on your behalf.
  • When you receive your order, you are advised to inspect it carefully, and make certain that it is of merchantable quality and fit for its intended purpose.
  • You must notify us of any problems with your new glasses within 28 days of receipt. Please contact us to obtain a return authorisation before returning any goods.
  • In cases where the goods are found to be faulty, or incorrect because of a failing on our part, we will repair or replace the goods or refund the cost of the goods, at our option.
  • In cases where returned goods are not found to be faulty or incorrect because of a failing on our part, we will return the goods to you and no refund will be issued.
  • We reserve the right to refuse to accept the return of any goods after 28 days of your receipt.

Returning non prescription spectacle frames without lenses fitted

  • You have the right to cancel your order at any time prior to dispatch.
  • When you receive your order, you are advised to inspect it carefully, and make certain that it is of merchantable quality and fit for its intended purpose.
  • You may return products for any reason within 7 days of receipt. Provided you return the products in saleable condition within 7 days of receipt we will issue a full refund excluding postage and packing. Any costs you may incur in returning products to us are non-refundable
  • In cases where goods dispatched were faulty, or incorrect because of a failing on our part, you may the goods to us within 28 days of receipt. Provided you return the products in the same condition they were supplied to you within 28 days of receipt we will issue a full refund including postage and packing.
  • Before returning any goods to us, for any reason, you must contact us to obtain a return authorisation.
  • We reserve the right to refuse to accept any goods returned after 28 days of your receipt or without a return authorisation.

Liability

  • We are not liable for any loss or consequential damages resulting from an incorrect, illegible, out of date or otherwise invalid prescription being supplied to us by you.
  • Robert Roope Vintage does not accept any liability for any consequential or incidental or punitive damages whatsoever arising from the use of this website or the purchase of goods or services from this website. All our prescription goods are sold on the basis that they will not be resold, lent, hired, or otherwise supplied to another individual. We reserve the right to refuse to sell any product.
  • You agree to indemnify Robert Roope Vintage, and its directors and employees harmless from any claim or demand made by a third party, including any legal fees arising for a claim or demand, due or arising out of your submissions to or from the website, your use of the website, your connection to the website, or your violation of the terms and conditions of the website.
  • Robert Roope Vintage shall have no liability to you for any failure or delay in supply or for any defect in goods supplied that is caused by any event or circumstances beyond our control, including, without limitation, national disasters, strikes or lockout and industrial disputes.

Website Terms and Conditons of Use

1 ACCEPTANCE OF TERMS

Your access to and use of Robert Roope Vintage.com ("the Website") is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

2 ADVICE

The contents of the Website do not constitute advice and should not be relied upon in making or refraining from making, any decision.

3 CHANGES TO WEBSITE

Robert Roope Vintage reserves the right to:

3.1 change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Robert Roope Vintage shall not be liable to you for any such change or removal; and

3.2 change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

4 LINKS TO THIRD PARTY WEBSITES

The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

5 COPYRIGHT

5.1 All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Robert Roope Vintage or otherwise used by Robert Roope Vintage as permitted by law.

5.2 In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

6 DISCLAIMERS AND LIMITATION OF LIABILITY

6.1 The Website is provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

6.2 To the extent permitted by law, Robert Roope Vintage will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.

6.3 Robert Roope Vintage makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

6.4 Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Your name for death or personal injury as a result of he negligence of Robert Roope Vintage or that of its employees or agents.

7 INDEMNITY

You agree to indemnify and hold Robert Roope Vintage and its employees and gents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against our name arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

8 SEVERANCE

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

9 GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.